Solid communication is essential if you want the home buying process to unfold smoothly and quickly so that you can close on time. In this post, we share a few simple tips to communicate effectively with your mortgage broker from start to finish.
- Tell the mortgage company what communication method is best for you. First of all, your mortgage broker probably offers multiple communication options, such as phone, email, text, and in person. Tell them directly which communication methods you prefer. If you are working with more than one team member, remember to tell each of them your preferences.
- Let the mortgage company know the best times and days to reach you. If there is an urgent need to update you on something, it is best if your mortgage broker contacts you right away. But for other less pressing messages, tell your loan expert if there are specific days and times when it is easiest to reach you.
- Be proactive about checking your messages, and respond promptly. Sometimes your mortgage company may need something from you—such as documentation—in order to keep moving the mortgage process forward. If there are any delays on your end, the whole process will be held up. For that reason, it is important to check your messages frequently. If you receive such a request, reply as quickly as you are able so you can get the process moving again. After submitting documents as requested, check again soon to see if anything further is needed from you, or if what you provided was sufficient.
- Explain your needs and expectations clearly throughout the process. Last but not least, how you communicate is just as important as the methods you are using and your timing. When you are discussing your situation with your mortgage experts, be as clear, specific and thorough as possible. The more insights you can offer into your requirements, obstacles and goals, the better the service you will receive.
Premier Lending Corp is on Your Side
At Premier Lending Corp, our team goes the extra mile to communicate with you in a way that works for you. We take your feedback into account, and adjust as needed to meet your needs. If you are ready to buy a home or refinance anywhere in Florida, please give us a call at 954-840-8811.